Privacy Policy
The following information is provided by Garnet District to allow our online visitors to be fully informed of our Privacy Policy. By visiting garnetdisctrict.com you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.
Garnet District reserves the right to occasionally make changes to this Privacy Policy. These updated policies will be available to view online.
If you are under 18 years of age, we require that you inform a parent or guardian about the Garnet District Privacy Policy and Terms and Conditions as well as requiring their consent to the Privacy Policy and Terms and Conditions before registering with Garnet District or placing an order.
1. Data Protection
At Garnet District we are committed to protecting and respecting your privacy.
We respect the privacy rights of our online visitors and understand the importance of securing and protecting the information collected about them.
We use the information we collect to give you the best possible customer experience. garnetdisctrict.com utilises industry standard Secure Sockets Layer (SSL) technology to encrypt sensitive information such as your name, address and payment details.
Your information will not be given to any third party for its use in marketing without your consent.
2. Viruses, hacking and other offences
You must not knowingly introduce viruses, trojans, worms, logic bombs, spyware, adware or other material which is malicious or technologically harmful to this website. You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website. You must not attack our website via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.
We do not warrant that the website, its content or the server(s) that make it available are error or virus free or free of other harmful components or that your use of this website will be uninterrupted.
You are accessing this website at your own risk and we will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our website or to your downloading of any material posted on it, or on any website linked to it.
You are solely responsible for ensuring that you have suitable equipment and security and virus protection in place before using this site.
3. Collection of personal data
You can visit our website without providing any personal information.
If you would like to receive information concerning Garnet District you will have to register and provide us with your full name, email address, postal address and telephone number.
If you would like to place an order with us, we will require the same information above plus your credit card or bank details and billing address, thus allowing Garnet District to process and fulfil your order.
You may also choose to store your credit card or bank details with us. This will only be done with your consent. Saved card and bank details will never be shared with third parties and will only be used to process your order, using our payment partner's secured systems.
You have the right to request at any time that we delete all personal data which we hold about you or that we correct any personal data which you believe is inaccurate or out of date. You can exercise this right by contacting us at info@garnetdistrict.com.
4. Collection of non-personal data
If you give Garnet District your personal information, we will use this information to register you with our website. We will send you announcements or communications by email only if you give us your permission to contact you by submitting your personal details.
We may collect non-personal data about the use of our website for administrative purposes, for example pages visited, times and volume of use of the services as well as traffic data. This includes logs, details of networks, time of log-on or access, length of sessions and similar systems data, which allows Garnet District to review and improve our services to you.
5. Security
Garnet District uses appropriate security information to help protect the information you share with us and to ensure that your shopping experience is safe, simple and secure.
We use Secure Socket Layer (SSL) technology. This technology encrypts and protects the data you send to us over the internet. If SSL is enabled you will see a padlock at the top of your browser. You can click on this symbol to find out more information about the SSL digital certificate registration.
You can further be sure that you are in secure mode when you see that the location (URL) field at the top of your browser begins with 'https:' instead of the normal 'http:'.
6. Cookies
Cookies are pieces of information a website can create and send to your computer for record keeping purposes.
Garnet District uses cookies to keep track of how often you visit our website, the items in your shopping cart, previous purchases and to deliver customised content in line with your interests.
They allow us to ascertain which web pages are visited and the frequency and duration of these visits to make our website more user friendly and to give you a better, more personal and enjoyable experience when you return to the website.
From the end of May 2012, a new EU law requires all websites that use cookies to seek your express permission to store and retrieve data about your browsing habits. Garnet District will draw your attention to our cookie policy when you visit our website for the first time. If you choose not to receive cookies from Garnet District, you may still use most of the features of our website, including the ability to purchase items.
7. Use and share of your information
Garnet District will use your personal information to process your orders and payments and to provide you with a personalised shopping experience. We will also use your personal details to fulfil and deliver your orders and manage your customer account successfully.
Garnet District may further check your personal information with credit agencies to detect and prevent fraud. When it’s necessary to comply with a legal obligation, we may disclose your personal information to any relevant regulatory body.
Garnet District may use your personal information for our internal marketing communication and demographic studies. In addition, we may use non-personal data to monitor users’ browsing actions and patterns so we can consistently improve our website design and to better meet our visitors' expectations and needs. At no time will we pass on your personal or statistical details to a third party.
We may have to share your personal data with the parties set out below for the purposes set out above:
- Service providers who provide IT and system administration services.
- Professional advisers including HR, lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.
- HM Revenue & Customs, regulators and other authorities based in the United Kingdom and other relevant jurisdictions who require reporting of processing activities in certain circumstances.
We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law.
We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.
8. Unsubscribe
At all times, we will offer you the opportunity to refine or opt out of receiving marketing communication from us. Any email we send you will contain an ‘unsubscribe’ link so that you can choose not to receive direct marketing from Garnet District. Alternatively, you can log into your account to change your communication preferences.
Should you wish to have your name and personal data completely removed from our database, please contact us on info@garnetdistrict.com.
Please allow 7 days for your personal data to be removed.
9. Accessing your personal details
If you would like to access, correct or update any personal details we have about you, please visit our website and after logging into your account, your personal information will be made available for you to review and change.
Only you or, upon your request, our customer services, may access your personal data from our website using your user ID and password.
You can change or delete saved credit card or bank details after each purchase. You will also be able to delete saved payment details by adding or editing a shipping/billing address. If you would like to change your billing or shipping address while your order is still being processed, please contact us by email at info@garnetdistrict.com and we will amend your personal details.
You have the right to see information we hold about you. If you would like a copy of your personal information, please contact us at info@garnetdistrict.com. Please note that we will require you to verify your identity before responding to any requests to exercise your rights and that can include asking a set of security questions to ensure it is you. When you have appointed someone else to do the request on your behalf, that person and/or organization needs to show a valid power of attorney issued by you.
10. Contact Us
If you have any comments or queries regarding our Privacy Policy or if you would like to exercise one of your data protection rights, please contact us on info@garnetdistrict.com.
By visiting garnetdistrict.com you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.
11. Company Details
We are Garnet District Ltd., a company registered in England, United Kingdom. Our company registration number is 12944507, our registered office is in 41 Digby Crescent, Flat 1, London, N42HS and we operate the website www.garnetdistrict.com. Our registered VAT number is GB363333215.
You can contact us via email at info@garnetdistrict.com. If you are emailing us please include details of your order (such as your order number) to help us identify it in our system.
If we need to contact you we will do so by writing to you to the email address or postal address you provided to us when placing your order.
